Privacy Policy

Appliance Repair Southern California (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you use our website (https://appliancerepairsoutherncalifornia.com) and services, including SMS communications.

1. Information We Collect

We may collect the following personal information from you:

  • Name, phone number, email address, and other contact details
  • Information you provide when scheduling services or making inquiries
  • Device and browser information when visiting our website

2. How We Use Your Information

Your personal information is used to:

  • Provide and improve our appliance repair and HVAC services
  • Send appointment confirmations, service updates, and promotional offers
  • Respond to customer inquiries and requests
  • Comply with legal requirements

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from Appliance Repair Southern California, including appointment reminders, service notifications, and promotional offers.

  • Message frequency may vary.
  • Message and data rates may apply.
  • You may opt out at any time by replying “STOP” to any SMS message.
  • For assistance, reply “HELP” or contact us at [email protected].
  • We do not share your SMS consent with third parties for marketing purposes.

4. How We Share Your Information

We do not sell or share your personal information for marketing purposes. We may share your data only in the following cases:

  • With service providers who assist in delivering our repair services
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights and safety of our customers and business

5. Security & Data Protection

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

You have the right to:

  • Opt out of SMS communications by replying “STOP”
  • Request deletion of your personal information (where applicable)
  • Update your contact details by reaching out to us

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

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